Shipping Information – Klothing Limited
At Klothing Limited, we are committed to delivering your orders efficiently and securely. Below are our shipping details:
Shipping Destinations:
We proudly ship across New Zealand, Australia, and select international locations.
Processing & Dispatch Times:
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Estimated Delivery Times:
- New Zealand: 2-5 business days
- Australia: 5-10 business days
- International: 7-15 business days (depending on destination and customs)
Shipping Rates:
- New Zealand: Free shipping on orders over $XX; flat rate of $XX for orders below.
- Australia & International: Shipping rates vary based on destination and order size. Exact rates will be calculated at checkout.
Tracking & Delivery:
- All shipments include tracking, and you will receive a tracking link once your order has been dispatched.
- Signature may be required upon delivery for security purposes.
Customs & Duties (For International Orders):
- Any customs duties, taxes, or import fees are the responsibility of the customer. Please check your local regulations before ordering.
Lost or Delayed Shipments:
- If your order is delayed or lost, please contact our support team at contact@klothing.co.nz with your order details, and we will assist you promptly.
- If your country isn't listed, get in touch with us at:
- contact@klothing.co.nz
Please be aware that our customer service team is usually only available to speak with you personally between the hours of 9:00am-5.00pm, Monday through to Sunday, New Zealand time. You can however email us at any time and we’ll get back to you as soon as we can.
