KlōT͟HiNG FAQs | Your Guide to Premium Merino & Conscious Style
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Expert Care, Ethical Sourcing, and The Move to Natural
Welcome to the KlōT͟HiNG community. To ensure you get the most out of our high-performance New Zealand merino, we’ve compiled this expert guide. From garment longevity to our ethical manufacturing standards, find everything you need to know below.
Caring for Your Merino Wool
How do I wash my KlōT͟HiNG merino wool garments?
For optimal longevity, we recommend a cold, gentle machine wash (inside out) using a pH-neutral, wool-safe detergent. To prevent fiber abrasion, separate your merino from heavy textiles like denim or towels. Always consult the internal care label for specific garment instructions.
Can I put merino wool in the dryer?
No. To preserve the natural resilience and shape of the fibers, we strictly recommend air-drying. Lay your garment flat on a clean surface in a well-ventilated area, away from direct sunlight. High heat from tumble dryers can cause permanent shrinkage and damage the wool’s protein structure.
Will my KlōT͟HiNG garment shrink?
Our New Zealand merino is naturally more stable than traditional wool. However, any natural fiber can react to heat. By sticking to cold water washes and avoiding the dryer, you ensure your garment maintains its original tailored fit for years.
What should I do if my garment develops pilling?
Pilling is a natural characteristic of high-quality organic fibers and often occurs in high-friction areas. It is not a sign of poor quality. You can easily restore the smooth surface using a fabric shaver or a de-pilling comb. Washing garments inside out is the best way to prevent pilling over time.
Ordering, Sourcing & Sustainability
Is the KlōT͟HiNG collection gender-specific?
No. Our marketplace is Gender-Neutral by Design. We believe comfort and high-performance quality should be accessible to everyone. Our silhouettes are engineered for a versatile fit, empowering you to shop based on personal style and functional needs rather than traditional labels.
Where is your New Zealand merino wool sourced?
Every fiber is sourced from ethical, regenerative stations across New Zealand. We prioritize farms that exceed animal welfare standards and utilize land management techniques that restore biodiversity. We provide a traceable connection from the New Zealand high country to your wardrobe.
What makes KlōT͟HiNG merino different from other brands?
We lead the “Move to Natural.” Unlike mass-market brands that rely on synthetic blends, we focus on 100% biodegradable, plastic-free fashion. Our garments aren’t just clothes; they are high-performance tools for living that honor the earth and provide superior thermo-regulation and odor resistance.