Transparency

KlōT͟HiNG Privacy Policy

Last updated: September 21, 2025

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from klothing.co.nz (the “Site”).

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device or computer.
  • Log files: Track actions on the Site, including your IP address, browser type, and Internet service provider.
  • Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing and shipping addresses, payment information (such as credit card numbers), email address, and phone number. We refer to this as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

2. How We Use Your Personal Information

We use the Order Information we collect to:

  • Fulfill any orders placed through the Site (processing payments, arranging shipping, and providing invoices or order confirmations).
  • Communicate with you.
  • Screen our orders for potential risk or fraud.
  • Provide you with information or advertising related to our products or services, in line with your preferences.

We use the Device Information we collect to:

  • Screen for potential risk and fraud (in particular, your IP address).
  • Improve and optimize our Site (e.g., by generating analytics about how our customers browse and interact with the Site).
  • Assess the success of our marketing and advertising campaigns.

We may share your Personal Information with third parties to help us use it as described above. For example, we use Shopify to power our online store. We also use Google Analytics to help us understand how our customers use the Site.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena or other lawful request, or otherwise protect our rights.

3. Behavioral Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising through the following methods:

  • Emails: Click the unsubscribe link at the bottom of any newsletter or contact us directly.
  • Social Media and Search: Adjust your ad settings on platforms like Facebook and Google.

4. Your Rights

If you are a resident of a region with specific data privacy laws (e.g., the European Union), you have the right to access the personal information we hold about you and to ask that your information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the information below.

We will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Changes and Complaints

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. You can request a correction or amendment to your information at any time by contacting us. If we do not agree to the change, you can request that we attach a correction statement to our records.

If you are not satisfied with how we have handled your request, you may be able to lodge a complaint with your local Privacy Commissioner or equivalent authority.

6. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at contact@klothing.co.nz or by mail using the details below:

KlōT͟HiNG Ltd.

C/o Sneddens Level 1/18-26 Amelia Earhart Avenue
Airport Oaks
Auckland
New Zealand
2022